Here at Torbay Communities, we have a proud and long history of supporting the charity and voluntary sectors to ensure they remain strong, resilient, well-resourced and capable of providing the best local support to our communities. That is why we adopted our strapline ‘stronger together’.

 

We know that smaller charities cannot be jacks of all trades, and that is where we can help with specialist expertise in a wide range of skills and services.

 

Whatever you need assistance with, we will ensure you get only the help you need, with an option of ongoing support if you prefer. Our one-to-one advice is confidential, non-judgmental and tailored to your exclusive needs.

 

Our staff have years of experience delivering small, medium, large and complex projects – and we work in collaboration with networks that work across Torbay. We will continue offering free support but can now provide more in-depth support at an hourly or day rate with reduced rates for small groups.

 

We have a range of solutions that can be integrated into a package that supports your group or organisation. You can cherry-pick as much or as little as you need, and we have assembled the following packages. However, all can be tailored to you and your organisation, and we would be happy to discuss your requirements.

 

Contact: John Arcus, Operations Manager:

Phone: 07548704877

Email: [email protected]

Funding Solutions

  • Funding Solutions for community groups, charities and social enterprises. Contact Steven Chown, Community Funding Advisor, [email protected] Or call 07977 635814

Free

  • Initial consultation with our experienced community funding advisor, Steven Chown.
  • Research and support of funding bids.
  • Up-to-date funding information.
  • Regular forums and opportunities to meet funders.

Fees

  • Training workshops.
  • Social impact reports and detailed research for grant applications.
  • Management of donation campaigns.
  • Support for contracts, tender applications, commissions and service level agreements.
  • Ongoing support for grant funding applications.

Data Management and Impact Reporting

    • Data Management and Impact Reporting:

    We have worked with Apricot Case Management Software over many years. It is a very versatile and adaptable system that can provide simple or highly complex solutions – so that systems can be designed to meet your specific needs and budgets. We provide training and ongoing staff and volunteer support and development.

    Please contact Sarah Warren, Data and Impact Lead, [email protected] or call 07525 194197

    • Requirements assessment – free.
    • We can help design and set up a system specific to your organisation’s needs.
    • Once a system is designed, we will train your staff or volunteers – it is accessible and easy to use.
    • We will work with you to set up regular monitoring reports you can download.
    • We can guide you in producing meaningful Impact Reports – or we could produce them for you.
    • We can set up contact forms, feedback forms, polls and surveys that are easy to use and recipients can fill them in online so the information goes straight into your Apricot – saving your team’s time and energy.
    • Forms can be created for monitoring volunteers, staff and clients, including Helpline / Call Centre management of information and referrals.
    • As well as data, you can enter case studies, and client records and monitor the progress of participants and volunteers.
    • Security and GDPR procedures that are easy to maintain.

Finances

  • Finances: Financial, accounting and administrative solutions for charities and small businesses – our experienced team can provide financial and accounting support for your organisation. Talk to us about your needs.
    • How to keep accounts – training workshops.
    • Management accounts
    • Annual accounts, audits and financial reports
    • Managing donations
    • Introduction to online financial systems
    • Administration support
  • Packages:
    • Initial set up on Xero:
      1. Initial set up of Xero – includes branding and personalisation
      2. Customise Nominal Codes
      3. Set up Tracking Categories
      4. Set up custom finance reports
      5. Link bank (depending on Bank Account) for Bank Reconciliations
      • One off cost of £250 + VAT – £300 total
    • Xero monthly plans as follows:
      • Starter Plan – currently £5.60 + VAT per month for 6 months, then £15.00 + VAT per month
        1. Send quotes and 20 invoices
        2. Enter 5 bills
        3. Reconcile bank transactions
        4. Submit VAT returns to HMRC
        5. Capture bills and receipts with Hubdoc
        6. Automatic CIS calculations and reports
        7. Short-term cash flow and business snapshot
      • Standard Plan – £30 + VAT per month
        1. Send invoices and quotes – unlimited
        2. Enter bills – unlimited
        3. Reconcile bank transactions
        4. Submit VAT returns to HMRC
        5. Capture bills and receipts with Hubdoc
        6. Automatic CIS calculations and reports
        7. Bulk reconcile transactions
        8. Short-term cash flow and business snapshot
      • Bronze Package – Bookkeeping
        1. Financial Transaction processing (invoices, Bills and expenses)
        2. Bank Reconciliation
        3. Credit Control
        • £270 +VAT per month – total £324
      • Silver Package – Finance Assistant
        1. Financial Transaction processing
        2. Bank Reconciliation
        3. Credit Control
        4. Weekly Bank Payments
        5. Monthly Management Accounts (Profit and loss for Projects)
        • £550 + VAT per month – Total £660
      • Gold Package – Managerial
        1. Financial Transaction processing
        2. Bank Reconciliation
        3. Credit Control
        4. Weekly Bank Payments
        5. Monthly Management Accounts (Profit and loss for Projects)
        6. Monthly Cashflow Reporting
        7. Assist with year-end accounts (working with Accountants to complete year-end)
        • £750 per month + VAT – £900 total
      • Platinum Package – Full Finance
        1. Daily processing of financial transactions
        2. Bank Reconciliation
        3. Credit Control
        4. Weekly Bank Payments
        5. Monthly Management Accounts (Profit and loss for Projects)
        6. Monthly Cashflow Reporting
        7. VAT Returns
        8. Assist with year-end accounts (working with Accountants to complete year-end)
        9. Payroll processing
        10. Attendance at Finance meetings with the Board
        11. Dedicated Finance Assistant to reserve at least one hour a day to the customer
        12. Ad hoc Financial Admin and on hand Financial Advice

£1,200 per month + VAT – £1,440 total

  • Finance Workshops
    • Group bookings – up to 8 people
      1. How to keep financial accounts
      2. Overview of financial regulations
      3. What do HMRC expect of small businesses
      • £200 per booking
    • Individual Bookings
      1. How to keep financial accounts
      2. Overview of financial regulations
      3. What do HMRC expect of small businesses
      4. Bespoke spreadsheet set up to suit the individuals needs
      • £50 per 2 hour session

Communications and Marketing Solutions

  • Marketing and Communications Solutions: It is sometimes difficult for charities and community groups to get their message to a wider public and the range of media and styles can be overwhelming. We have many years of experience delivering strong, impactful, community-based messages through a range of media and can create creative solutions to promote your work to the right people. We are also experienced in community engagement and group facilitation. Please contact David Gledhill, Marketing and Communications Manager [email protected] or call 07715770303
  • Marketing and promotion.
  • Press releases and editorial articles.
  • Media and social media campaigns.
  • Community engagement and group facilitation.
  • Social Media training and workshops – with follow-up support.
  • Graphic design for branding, presentations, websites, apps, posters and brochures.
  • Video production.
  • Digital / IT Support.
  • Seminars, webinars and facilitation.

Other support

  • Other support:
    • Informal volunteering opportunities through Torbay Community Helpline and the Bay-wide Good Neighbours Networks
    • Torbay Together website: Your community hub for Torbay. Find out what’s on in your community, access volunteer opportunities and exchange skills in the timebank – free.
    • Good Neighbour Networks – guidance to set-up your local Good Neighbour Network – free.
    • Timebanking – join for free and start to earn credits that can be exchanged. (Supported by our Time Brokers)
    • Asset based community development training – an introduction to Community Building.
    • Group Facilitation and Peer support.
    • Codesign and coproduction with communities.
    • Risk Assessments / Method statements
    • Event management and coordination.

To discuss your needs, contact: John Arcus Operations Manager – call 07548704877 or email [email protected]